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Frequently Asked Questions

The Sequence Program

What is Sequence?

Sequence is a weight loss program that provides members with ongoing, comprehensive access to online care and medication management for one flat monthly rate.

How much does the program cost?

The initial consultation is $49, due at the time of checkout. After that, membership for the program is $99 per month. This includes follow-up appointments, access to a dietitian, fitness coaching, our companion app, weight health lessons, an insurance advocate, and more.

Additionally, we’re running a promotion for the first month free. So your first membership fee won’t be billed until 30 days after you check out.

We try to make the program as risk-free as possible, so if you’re unhappy for any reason, then you can unsubscribe at any time. If you would like to see if Sequence is right for you, please complete our intake quiz.

How do I sign up?

To get started, simply complete the Sequence quiz to see if you're a good fit for our program.

Can I pause my membership and pick up where I left off?

Yes. If you need to take a break for any reason, you can pause the monthly membership with no additional cost. And if you'd like to resume at any later point, you can pick back up where you left off.

Is Sequence available in all states?

Sequence is available for members in all 50 states. Please note that in order to prescribe medication, a prescribing provider has to be licensed in the state where the member is located. This means that appointment availability can vary on a state-by-state basis. At this time, we are not available for members outside of the United States.

Do I need to make changes to my diet with Sequence?

Most of the medications our clinicians prescribe are appetite suppressants, which means that you may not feel the same level of cravings that you typically do. That said, a balanced diet and regular exercise are normal parts of any weight management program.

Do I need a referral from my doctor to join Sequence?

Nope!

Does Sequence replace my primary care provider?

No. Sequence doesn't offer primary care. Sequence complements your primary care provider to offer sustainable weight management solutions. We're always excited to partner with your primary care provider or other specialists to share updates on your progress.

How long will I need to be a member to see results?

Everyone's body is unique, but on average, Sequence members lose 5% of their body weight within 3 months, and 10% of their body weight within 6 months.

Is my medical information protected?

Yes. As a healthcare company, we take member privacy very seriously and have implemented strict security protocols to protect your information.

Do you require lab work?

Labs help your Clinician to better understand your medical history and the best treatment path for you. If you’ve recently done lab work, you can upload it for your Clinician. If you don’t have recent labs, your Clinician will order you a complimentary metabolic lab panel which you can complete at either a LabCorp or Quest location.

Our Clinicians

Who are the clinicians at Sequence?

All of our providers are US-licensed and board-certified with years of clinical experience. Sequence also works with specialists and leaders in the industry to construct a program that fits each person’s unique biology, behaviors, and preferences.

Can I get the credentials of the medical provider I’m working with?

Of course. Email us at hello@joinsequence.com, and we'll be happy to share more information about their background.

Insurance Coverage

Do you take insurance?

We don’t take insurance for the membership cost yet, but we will work with your commercial or employer insurance to see which medications are covered.

Do you take HSA / FSA funds?

Services may be eligible for FSA/HSA reimbursement. Check with your FSA/HSA provider for eligibility requirements. You can pay with an HSA or FSA card. If you have already checked out, you can update your payment method to an HSA or FSA card in your account settings.

What if my insurance doesn’t cover the medication?

Your Care Team will work with your insurance to maximize coverage and minimize out-of-pocket cost. For treatment plans which include non-GLP-1 medications, Sequence will cover the cost.

Weight Loss Medications

What medications do you prescribe?

The exact medication that your specialist will prescribe depends on your medical history, biology, and insurance coverage. When appropriate, your specialist may prescribe GLP-1 medications, including semaglutide (brand names Wegovy, Ozempic, and Rybelsus), liraglutide (brand names Saxenda and Victoza), tirzepatide (brand name Mounjaro), or dulaglutide (brand names Trulicity). In addition, many members have had success with other medications such as Metformin, Naltrexone, and Bupropion.

If your treatment plan isn’t working for you, talk to your Sequence Care Team about adjustments or alternative plans. If you’re not fully satisfied, you can cancel at any time.

Does Sequence prescribe Wegovy / Semaglutide?

Yes. If appropriate, Sequence doctors may prescribe Wegovy, semaglutide, or other weight management medications. Sequence will work with your insurance to maximize prescription coverage. If these medications are not covered by your insurance, your Sequence doctor will find an alternative that works best for you.

Are the medications safe?

All of the medications we prescribe are FDA-approved and have been used for clinically-assisted weight management in trials.

What side effects should I expect?

Sequence doctors can prescribe a variety of different weight management medications tailored to your unique biology, behaviors, and preferences. Your Clinician will work with you to explain the specific side effects you could encounter with your specific medications.

What if my Clinician determines a prescription is not right for me?

We’ll determine if you’re a good fit during the intake quiz and your initial Clinician consultation. Your program only begins if your Clinician determines that you’re a good fit.

Is medication included in my membership fee?

It depends on your treatment plan. For GLP-1 medications, your medications are not included but your Care Team will work with you to get your medication covered by insurance. If insurance covers your medication, you may still be responsible for a copay.

For non-GLP-1 medications, your medications are included when you choose our mail-order pharmacy partner.

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